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Visit FAQ
Some answers to frequently asked questions.
For general questions, you can reach Kissing Bridge by phone at 716-592-4963 or via email at kissingbridge@kbski.com. You can also use the contact form on this page for a quick response.
The main office is open from 10 AM to 9 PM on Monday - Wednesday, 10 AM to 10 PM on Thursday & Friday, 9 AM to 10 PM on Saturday, and 9 AM to 8 PM on Sunday. Hours may vary during the ski season, so check the website for the most up-to-date information.
For group reservations or event inquiries, please email our Group Sales team at kissingbridge@kbski.com or call 844-578-0166. Our team will be happy to assist you in planning your visit.
If you’ve lost an item, contact our Lost and Found department by calling 716-592-4963 or visit the Guest Services desk in the main lodge. Be prepared to provide a description of the lost item.
For real-time updates on weather, slope conditions, and lift statuses, check out our Slope Conditions page or follow us on social media platforms like Facebook and Instagram.